Ellsworth, James Byron, IV; PhD
SYRACUSE UNIVERSITY, 1998
EDUCATION, TECHNOLOGY (0710); EDUCATION, VOCATIONAL (0747)
This study aimed to facilitate planning for introduction of training technology
through greater knowledge
of 'what is important' to potential adopters, from students to training supervisors.
Data were collected
primarily using interviews of 43 participants in the implementation of two instructional
technology
innovations at an Army training installation. Triangulation was provided through
document analysis and
limited participant-observation. Primary (qualitative) analysis yielded 20 codes
describing considerations
that were important to participants as they decided to support or resist implementation.
These concerns
included characteristics of the innovation itself, environmental conditions,
and concerns associated with
particular points on the implementation timeline. A factor analysis was used
to identify codes that
covaried. The resulting factors described six areas of concern shared by all
participants: (1) Conflict
between the device or its proponents with needs, values, and beliefs, (2) Fear
of change--or satisfaction
with the status quo, (3) Complexity--or difficulty using the device--due to
isolation of users from the
development phase, (4) Fear of poor system quality resulting from technically
unqualified leadership, (5)
Absence of required skills/knowledge among those who must actually implement
the device, and (6)
Lack of clear goals and objectives due to isolation of users from the early
phases of innovation
development. The extent to which these priorities were addressed accounted for
78% of variance in the
data. An initial hypothesis that participants' roles (learner, subject expert,
etc.) influence what issues are
most important to them was confirmed by the findings. The nature of this effect
was examined through a
discriminant analysis, and by sorting participants' data according to role and
observing the differences in
the importance their comments attached to each factor and component. The discriminant
function also
reclassified some participants under roles other than those they actually held,
in a manner suggesting
that their comments reflected a previous role better than their current one.
Further analysis of these
findings prioritized the six factors, based on the frequency and intensity of
supporting comments and the
percentage of variance for which each accounts. Examination of setting-induced
differences in the two
implementations further refined this scheme into a sort of 'Maslow's Hierarchy'
of change factors,
suggesting a prerequisite structure of concerns worthy of further examination.
Comparison with previous
diffusion studies showed widespread congruence with frameworks derived from
other settings.
Differences reflected viewpoints more than substance, and illustrated key effects
of the military training
environment. For example, the traditional idea of effectiveness was sometimes
seen as a negative factor
because students (who are also soldiers) are expected to succeed in spite of
hardships in the
environment.
Social
Systems Simulation Group
P.O. Box 6904 San Diego, CA 92166-0904 Roland Werner, Principal Phone/FAX (619) 660-1603 |